Service Advisor Training Testimonials
“Our Service Department net profit is up 15% over last year thanks to your weekly sales meetings for the Service Advisors!
Greg Tolin, Training Manager, Saturn of Blue Springs
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“We increased our service gross profit by $7,000 and parts gross by $4,000 in the first month because of your training!
Randy Roberts, Dealer, Celebration Nissan
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“Our CSI went from 79% to 94% and it was your Service Advisor “Success-One Idea at a Time” training program that got us there!”
Stan Fields, Service Manager, VW-Audi of Hunstville
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“We had a 38% increase in only four months using the Coker Automotive Consultants training program. Best training we’ve ever had!”
D.J. McMahon, Tuscaloosa Chevrolet
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“We experienced an $8 increase in our effective labor rate and a .4 FHR per RO increase since using these DVD’s!”
Marc Alexander, Fred Mueller Automotive
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“We experienced a .5 FHR per RO increase immediately after we began with your Service Advisor training.”
Rick Privette, Service Manager, Hubert Vester Chevrolet
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“The training DVD’s are a great success. We have increased our RO count and dollars per repair order through the techniques provided in the training!”
Chris Dubs, Service Manager, Carolina Nissan
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“You guys do an excellent job with your training. You’ve got a real winner here!”
Danny Ermine, Vice Pres. Fixed Operations, Asbury Group
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“My customer handling skills are much improved and I’m closing a ton more deals since we started using your weekly sales meeting training. I really look forward to our weekly meetings!”
Dave Matheson, Service Advisor, Mark Sweeney Pontiac-GMC
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“The absolute best Service training we have ever had! Period !”
Kyle Pacetti,Service Manager, Hopkins Motor Company., Lake City, Fl.
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“I can’t say enough about the video’s, they are just great!”
Ed Tyler, Director of Operations, JC Lewis Ford
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“Your DVD training is great and the Advisors love them!”
Charlie Nesbitt, P&S Director, Palmer Dodge
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“We have closed a ton more business because of the training you are providing our store!”
Jeff Barger, Service Manager, Bill Heard Chevrolet
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“The Advisors love the training and are definitely closing a lot more customers every day…it’s having a huge impact on our business.”
Terry Jones, Newton GMC-Mitsubishi
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“We are very pleased with the training program…our Advisors get a lot out of the training!”
Gordon Sheppard, Thomson Dodge Chrysler Jeep
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“This training is superb and should be used by everyone in the Automotive repair industry!”
Jim Dooley, Service Manager, Parks Chevrolet
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“Your training is an invaluable tool for training new Service Advisors!”
Steve O’Shea, Fathers and Sons Automotive
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