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Desk Managers: Your Body Language Has More Power Than You Realize By Richard Keeney
Desk Managers: Your Body Language Has More Power Than You Realize                                        By Richard Keeney
Desk Managers have one of the most influential roles in an retail dealership. What signals are Salespeople receiving when approaching the desk? You may be surprised to learn that a Desk Manager's behavior and responses at the desk could make or break a deal. To find out how, keep reading...

The "Good News" Compromise of Negotiating and Closing by Richard Keeney
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Did you know, when raising the customer, the more "OK" the salesperson is, the more "OK" the buyer is likely to be? Increase your chances of closing with this strategy ...


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